Your front desk, anytime.
For North Coast motels, B&Bs, cottages & holiday parks

The customer who rang at 8pm just called someone else.

Your after-hours front desk answers every call, message and enquiry — around the clock, in your voice — then texts you the enquiry or the booking. You keep running the place. Every guest answered. Every booking caught.

Set up in a week. Month to month, no lock-in. Local — we come to you.

Example: an evening at a small motel
8:42pm · Missed call“Do you take dogs? Looking at Friday to Sunday for two people.”
8:42pm · Answered“Yes — dogs are welcome in our garden rooms. Here's the link to check Friday to Sunday and book.”
8:51pm · Booked directTwo nights. No platform commission.

You already know where the money leaks out

The phone rings at the worst time

You're stripping beds, at the shops or checking someone in. By the time you ring back, they've booked elsewhere.

Paying for your own customers

Guests who rang you first end up booking through a platform, and you pay commission on a guest who found you.

The same ten questions, forever

Prices, availability, parking, pets, check-in times. Every day, at every hour.

How it works

We set the whole thing up for you and look after it every month. You don't touch a dashboard unless you want to.

1

We sit down at your kitchen table

About two hours. We walk the property and write down your rates, policies, quirks and the thirty questions guests always ask.

2

We build it and test it

Your number, your website chat, your email and your platform messages — all answered from the same set of answers. We ring it ourselves at odd hours before you go live.

3

You get a text, not a voicemail

Every enquiry arrives as a short summary on your phone. Anything unusual — a group booking, a complaint, a lockout — rings you straight through.

4

We check in every month

We read what guests actually asked, fix any answer that wasn't right, and send you one page showing what it caught.

What's included

One price, everything set up and maintained for you. No app to learn, no contract that traps you.

Fair warning about what it can't do: it won't unjam a key box or fix the aircon. It makes sure nobody is left waiting for an answer.

  • A 24/7 front desk on the phone, in an Australian voice
  • Replies on website chat, email and Facebook
  • Direct booking link texted to every caller
  • Missed-call text-back, so no caller is left hanging
  • Follow-ups for enquiries that didn't book
  • Answers from your own prices, policies and FAQs
  • Escalation rules you set — groups, complaints, lockouts
  • A monthly report, plus a person who answers when you ring
Your front desk, fully managed
$299per month

Plus a one-off $690 setup.

Month to month, no lock-in. Includes 150 answered calls and 500 messages a month; busy months above that are about $1.60 a call, and we always tell you before it reaches an invoice.

Phone runs hot? Ask us about a fixed monthly price for busy properties.

Book a demo
Your monthly page looks like this
—calls answered after hours
—enquiries captured
—direct bookings, commission-free
—missed calls texted back

Plus what guests actually asked about this month — so if four people struggled with the same thing, you find out before it turns into a review.

Fair questions

Will guests know it isn't me?

It introduces itself as your booking assistant and hands over to you whenever a caller asks for a person. We'd rather be straight with your guests than clever.

What if it says something wrong?

It only answers from the sheet we write with you. Anything outside that goes to you. We read the month's conversations and tighten the answers.

Do I have to change my booking system?

No. It works with whatever you use now, including a paper diary. If you'd like to take more direct bookings, we can help with that separately.

What happens in January?

It doesn't get tired and it doesn't take a break. Peak season is when it earns its keep — and we set the usage limits so a busy month doesn't surprise you.

Hear it for yourself.

Our public demo line is nearly ready. In the meantime, ring Greg or leave your details and we'll set up a live demo — ask it what a guest would ask: Friday availability, pets, a late check-in.

0483 706 976 [email protected] Based on the North Coast. Happy to drive to you.

Rather have a chat first?

Send Greg a quick note with your business name, town and best number.

Send it through Greg will call you within two business days. No mailing list, no follow-up spam.
Anytime Answered · Your front desk, anytime. · ABN 60 325 168 703 · Serving Port Macquarie to Ballina · [email protected]